Essential Communication - CDROM

The Professional Management Series

Communication is a key skill - It shapes the internal and external relationships pivotal to an organisation’s future.

The scenarios demonstrate best practice and show the importance of effective communication in situations including motivating and leading a team, managing performance and managing meetings. Including the importance of listening, using and reading body language and questioning, the content provides practical steps to help in the development of the key communication skills.

Who Could Benefit?

• All managers and supervisors involved in oral or written communication, both internal and external, at any level within an organisation.

Key Learning Areas

• Speaking and hearing
• Active listening
• Using active body language
• Reading body language
• Questioning

Running times

3-4 hours

Cost: Video and CDROM Prices
International orders please email for cost
Bulk Discounts Available

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