What are You Trying to Say? - Video

Conversing logically and understandably is vital to effective management.

In this case study, we highlight some of the reasons why people fail to speak clearly – impatience, false assumptions, lack of time, a casual attitude to the listener – and witness the results.  

Steve (Griff Rhys Jones), a long serving manager, is introducing a new recruit (Mel Smith) to the sales and marketing department. He fails to make his specialised knowledge intelligible and gets carried away with jargon and ‘in jokes.’

Produced by PlayBack Communications

Who could benefit?

• All managers and supervisors 

Key learning areas 

• Planning and structuring a conversation
• Keeping it relevant
• Avoiding jargon
• Being aware of what you are saying
• Assumptions that may cause confusion

Running times

Running time: 4 minutes

Cost: Video and CDROM Prices
International orders please email for cost
Bulk Discounts Available

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