Management Milestones - Masters - ONLINE Web Based Training

Unleash the full potential of your middle and senior management to lead your organisation with a complete new portfolio of online training

The Management Milestones - Masters portfolio provides an interactive programme of key management and leadership development solutions designed for middle and senior management.

Developed by Nottingham Business School, the highly engaging courses typically last 30-40 minutes and comprehensively develop key leadership  capabilities and behaviours which can be readily applied in the work place.

This extensive range of courses is complemented by individual knowledge ‘nudges’ which provide a one page focus giving top tips on specific related topics.

Who will benefit?

Management Milestones - Masters has been designed and written to provide key management and leadership development solutions for middle and senior management. Line managers and all organisational leaders can use the tools to enhance their leadership potential. The comprehensive spectrum of subjects covered enables managers to develop key leadership capabilities and behaviours to achieve significant long-term organisational impact.

The courses and resources are supported by a library of informative theory papers and web links which provide a greater level of detail on some of the topics particularly relevant to the challenges faced in today’s business environment.

The portfolio links to the National Occupational Standards and full mapping of the links is included within the structure of the courseware.

Each Training module is available as a individually as required.

With these courses you will be able to:

• Build core leadership skills in your organisation
• Enable your senior managers to learn and develop key leadership traits
• Help your managers to assess their strengths and weaknesses and consider the effects of their behaviour on other people
  and their success
• Learn key skills, tools and techniques for managing today’s business environment
• Provide a library of resources to reinforce learning and support the leaders in your organisation
• Ensure your organisation’s success by inspiring a learning culture where managers develop confidence and capabilities.

The most comprehensive set of elearning leadership material covering topics relevant to the business challenges faced by today’s managers:

Leadership Skills

• Decide what you want
  This course explores how learners can establish their purpose, direction and values to focus on the meaning in their lives. It also looks at how meaning depends upon perspective.
• Take responsibility
  This course shows learners the importance of being responsible for their own lives, distinguishing between being reactive and proactive. It also explores how learners need to take responsibility for how they present themselves to others and to recognise and play to their own strengths.
• Accentuate the positive
  This course introduces a range of practical tools and exercises that learners can use to recognise and maximise what they are good at and what they enjoy most. It also covers exercises for positive thinking and tips for relaxation.
• Recognise your style
  This topic looks at leadership style. It explains a range of leadership styles and enables learners to be able to identify the best situation in which to use them. The course enables learners to understand more about themselves as a leader and recognise their natural style.
• Lead by example
  This topic is designed to help learners to understand the importance of leading by example. Completing it they will have a better understanding of the example their behaviour is setting their team and will identify areas for personal  improvement.
• Identify your priorities
  This explores the action timeline and asks the learner to reflect on where and why they stumble on their own timeline. It asks the learner to reflect on what they want to achieve before prompting them to complete a time log for at least one week.
• Improve your effectiveness
  This begins with a diagnostic where the learner can assess their own time management skills, then links this to their time log. It explores ways of improving their skills: planning, prioritising and delegating, as well as how to avoid procrastination.
• Address your time stealers
  This lets the learner explore their own time stealers – unnecessary tasks, or tasks taking up far more time than they are worth. It then explores ways of avoiding common time stealers like the phone, e-mail and visitors.

Managing Change

• Strategy and business environment
  This module outlines why strategy matters in an ever-changing business environment and how leadership is vital to the success of that strategy. The learner should be able to identify their organisation’s strategic aims and name some benefits of strategic awareness.
• Organisational culture
  This topic explains what ‘organisational culture’ is and offers guidance on how to encourage awareness of your organisation’s culture. The learner is asked to think of how best to describe their specific organisation’s culture, and how their successful leadership will contribute to ‘a system of shared values and beliefs that establishes an organisational way of life’.
• Brand and reputation
  This topic looks at the fundamental importance of brand and reputation, questioning the learner on their own perceptions of branding and what a successful brand should offer. The learner should understand the importance of successful branding, how this builds a reputation, and how to create a good corporate reputation for their organisation.
• Making the change
  This topic looks at how learners manage through change. After completing it the learner should be aware of the benefits of change and how to communicate and encourage acceptance of change at work and in their team.
• Challenging the status quo
  This topic discusses the value of challenging accepted thinking and exercising creativity and intuition in decision making. It explores the need for different mixes in effective decision making: a mix of ancestral and adventurous thinking, of logic and creativity, of analysis and intuition.
• Exploring the options
  This topic shows how to explore the options that create a team culture conducive to effective decision-making. The course lets the learner explore what the ‘blue’, ‘red’ and ‘green’ thinkers in their team can give their decision making. It prompts them to reflect on their own thinking style and what barriers this creates. It explores how to strike the right balance between innovation and risk management and the value of empowerment.
• Difficult decisions
  This topic uses a self-reflection exercise to explore how learners make decisions, looks at why decisions might be difficult and helps them to tackle tough decisions.
• Gaining buy-in
  This topic looks at how leadership often involves helping people deal with uncertainty. It also offers some guidance on different approaches for learners in giving their team confidence in the future.
• Taking action
  This course lets the learner explore the different stakeholders they should involve in their decisions. It explores a range of sense-checking tools, as well as effective ways to implement decisions and monitor any teething troubles.
• Thriving on change
  This course explores the way change is not simply a fact of business, but a fact of life. It looks at how a business must embrace change if it is to thrive, and outlines the common qualities of leaders of change.
• The personal change journey
  This course looks at the common reactions to change, as expressed in the change curve – shock & denial, blame & self-doubt, letting go and problem solving & integration. It explores how best to deal with each phase of the curve.
• Leading others through change
  This course addresses the challenges of leading change. How the style the learner adopts and the way they communicate influences their effectiveness. How taking account of feelings and emotions is crucial, and why empowerment is important in implementing change.
• Seeing change through
  No change programme ever ran smoothly. This topic explores some of the common hitches and ‘roadblocks’ that the learner will inevitably face. It suggests practical ways of overcoming these problems.

Team Development

• Building teams
  This course explores how leaders can meet the challenges that different stages of team development – from forming to mourning – bring: how, for example, to prevent the team from becoming complacent in the performing stage.
• Creating the team
  This topic looks at how managers can mobilise their team to support them as a leader. Completing it will enable them to identify their own strengths and weaknesses, together with those of their team members and recognise how to use this knowledge to build a strong and effective team.
• Climate for performance
  This course explores high performance and how to overcome any barriers to it. A diagnostic analysis tool is included to highlight which aspects of a high performance climate the learner feels are present in their team. It prompts learners to get their team to complete this diagnostic as well.
• Communicating a shared purpose
  This course introduces the learner to the power of storytelling. How leaders can use stories to inspire and motivate, as well as pass on key values. It looks at particular words or phrases that the learner can use to match the NLP sensory preference of individuals.
• Empowering the team
  This course allows learners fast diagnosis of their own approach to empowerment. It explores how leaders can help create empowered, self-organising teams, able to respond quickly to change.
• Leading diverse teams
  This course introduces a range of tools that learners can use to reveal the diverse personalities and behaviour within their team. It lets the learner diagnose their own natural team role and prompts them to think about any excess or gap in roles within their own team, as well as what they can do about it.
• Non-verbal communication and body language
  This course lets the learner explore what NLP’s eye-access cues can tell them about another person’s thinking. It outlines what body language can tell them about their team members, then asks the learner to consider what their own handwriting says about them.
• Conflict
  This course prompts learners to reflect on their attitude to conflict, before considering its positive aspects. The learner can then explore their preferred style of conflict resolution via a diagnostic, before exploring how different styles of conflict resolution work best in different conflict situations.
• Assertiveness
  After a quick check on the learner’s assertiveness, this course outlines the typical signs of passive and aggressive behaviour. It prompts the learner to reflect on how they deal with aggressive and passive behaviour at work and elsewhere, before exploring ways to defuse aggression and to deal with passive behaviour.
• Team types
  This course asks the learner to reflect on the different types of teams they have worked in to introduce not just a range of team types, but also their common features. It then explores the particular challenges of leading a remote or virtual team and how these can be addressed.
• Succession planning
  This course prompts learners to reflect on why they might avoid planning their own successor, before exploring its benefits to their career, then suggesting the best ways to go about it. It also explores how planning for succession in the key roles in their team will benefit team performance.

Coaching

• Why coaching is crucial
  This course prompts the learner to consider their own experience of coaching in order to dispel some of the myths about what coaching is and who it is for.
• The goals of coaching
  This course uses true stories to prompt the learner to think about people’s true, untapped potential; how self-awareness, on the part of the coachee, is a crucial first step to the primary goal of coaching – to make the coachee successful.
• The coaching journey
  This course emphasises the coach’s role as a guide or facilitator on the coaching journey; how they can help the coachee draw their map but not draw the map for them; how coaching can only succeed if the coachee takes personal responsibility.
• Coaching behaviours
  This course prompts the learner to explore just what makes a profitable coaching relationship; how honesty, trust, commitment and belief in the coachee’s potential really matter; how a coach must be supportive, non-judgemental but challenging.
• Coaching styles and skills
  This course lets learners diagnose and reflect on their own natural coaching style. It then explores the learner’s questioning skills in order to enhance their ability to probe and facilitate the coachee’s development.
• Coaching moments
  This course asks the learner to reflect on how often they coach to develop the idea that coaching is much more of an attitude than a process: how coaching opportunities can arise at any time and need not be restricted to formal coaching sessions.
• Alternative support
  This course uses the learner’s own experiences to explore instances where coaching cannot resolve an issue. It looks at some alternative routes including counselling, mentoring and self-managed learning.

Developing Performance

• Setting goals
  This course asks the learner to reflect on the goals they’ve set in their life. It explores the value of such goals in life and in business. It looks at ways to ensure the team members’ goals link to the team’s goals, and the team’s goals link to the business’s.
• Monitoring performance
  This course explores how vital observation and monitoring are to a high performance climate: how they allow leaders to provide ongoing developmental and motivational feedback, as well as how best to go about them.
• Giving and receiving feedback
  This course uses basic Transactional Analysis to explore how the learner can make their feedback effective. They are prompted to reflect on how often they seek feedback for their team and how they react to it.
• Levels of performance
  This course explores the impact of poor, average and great performers on the performer themselves, the team and the business. How leaders must pay attention to the performance of all the members of their team.
• Challenging performance
  This course asks the learner to reflect on how they react to different levels of performance at work and elsewhere. It explores why and how leaders should challenge not just the poor performers but all team members, including even the great performers.
• Improving performance
  This course explores the different ways that the learner can improve or stretch poor, average and great performers, as well as ways to probe the reasons behind a particular level of performance.
• Rewarding performance
  This course prompts the learner to consider what motivates them and their team members. It explores how the range of motivational factors opens up a range of possible reward categories for their team.

Business Skills

• An introduction to report writing skills
  This topic provides an introduction to writing clear and easily understandable reports
• Preparation for report writing
  The secret to a well-written report is taking time to work out exactly what needs to be achieved and how to achieve it.
• Writing a report
  Invaluable advice on how to write a report, from choosing the best style of report to the effective use of language.
• Using e-mail effectively
  This topic is designed to help learners reap the benefits and avoid the pitfalls of communicating by email.

Mapping course material to national standards

The learning material for the Management Milestones - Masters portfolio of courses is fully mapped to the National Occupational Standards, a key competency guide for management training and development.

The material can also be mapped against an organisations own competency framework to ensure senior managers receive learning specific to their development needs.

Web/Hosted options

Access the portfolio without impacting on your internal systems or IT resources by using the web accessible hosted environment available for all Management Milestones - Masters modules

Customisation

The online portfolio of Management Milestones - Masters courses is completely customisable enabling you to add your own content and modify delivery, content and interfaces to reflect your company branding

Usable formats

The portfolio can be accessed via the web, an intranet, LMS or LCMS.

User Licences

An annual user licence and multi-year agreements are available as well as customisation options

Technical Specifications

Jenison is committed to ensuring that the Management Milestones – Masters course portfolio conforms to appropriate elearning standards such as AICC, SCORM and IMS.
The courses include tracking mechanisms designed to AICC guidelines, which ensures that all progress and test results can be saved to a Learning Management System (LMS) which has been AICC certified or designed to AICC guidelines. Development work is continuously underway to incorporate the latest versions of these standards to ensure Management Milestones can operate in your elearning environment.

• Recommended System Requirements
The minimum system requirements for using these courses are:
• Any desktop PC running industry standard browsers (IE 4.0 or later & Netscape Navigator 3.0 or later)
• Monitor with a screen resolution set to 800 x 600 & 256 colours
• Materials have been written in standard HTML (3.2) & JavaScript (1.1)

Cost: Video and CDROM Prices
International orders please email for cost
Bulk Discounts Available

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