The Art of Negotiating - DVD

Making sure both parties win.

The dramatic sequences in this Art of Negotiating DVDo powerfully demonstrate the techniques participants can learn and apply to reach a ‘win-win’ result every time.

Penelope Keith plays the owner of a guest house. She finds herself in conflict with a number of people: the manager of her garage, her housekeeper and the local builder. She tries, unsuccessfully, to resolve her problems by arguing and by buying peace. George (John Alderton) comes to her rescue by teaching her the four stages of a successful negotiation: preparing, discussing, proposing and bargaining.

The programme explains:

• How to use ‘if’ and ‘then’ successfully
• How to recognise concessions by reading signals
• How to minimise your own concessions

Who could benefit?

• Managers and supervisors
• Individuals who need to negotiate
• Staff and union representatives

Key learning areas

• Both parties must move towards ‘win-win’
• The are four phases in negotiation:
  • prepare
  • discuss
  • propose
  • bargain
• All negotiations use the same skills
• Planning ahead and setting targets
• Open realistically and don’t concede without gain

Cost: Video and CDROM Prices
International orders please email for cost
Bulk Discounts Available

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