Supporting Skills for Influencing - Video

Introduction

The power to influence effectively relies on the basic communication skills plus certain advanced interpersonal skills.
Using realistic scenarios, Supporting Skills for Influencing demonstrates these skills being used. As we watch a junior member of staff being coached we too will learn how to employ these skills in our daily working activities.

Who could benefit

Managers involved in more complex oral or written communication and interpersonal scenarios, both internal and external.

Key Learning Areas 

• Interpersonal techniques
• Testing understanding
• Disagreeing assertively without damaging the relationship
• Challenging assumptions

Course Duration

20 minutes with Presenters Guide

Cost: Video and CDROM Prices
International orders please email for cost
Bulk Discounts Available

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